WEINIG App Suite

Real-time monitoring & customer service in one app

salesforce

This WEINIG Group application offers end customers free functions such as general information on existing machinery, calculation tools such as angle and planing step calculators and an additional channel for support requests to the WEINIG Service.

The assignment between App Account and the customer and machine inventory data is done via Salesforce. In addition, the app offers a customer-oriented service area. Contact to a WEINIG expert can be established quickly and easily by e-mail or telephone. Messages can be sent directly from the app.

The WEINIG App Suite is available as Stand-Alone-App :

Browser App

Highlights of this application

Replacement of the already existing inflexible application

Worldwide real-time machine monitoring

97 %

Degree of configuration is 97%

Complete Integration of Salesforce

App features overview

Calculation tools

Angle calculator, planing step calculator and residual length calculator

Real-time monitoring

Overview over all machinery at all times

QR-Code Scan

Read coded weblinks and open the website directly in the app

Service request

Email directly from the app to inform experts

Video recording

Record machine malfunctions for support in a traceable manner

Photo recording

Record faults on machines and highlight critical points

RSS feed

Stay up-to-date

Statistics

Various live process displays

Flashlight

Illuminate dark areas

In use at: