Production

Fault messages

Problem

  • Often there is no centralized, easy way to record, track and manage incidents, which can lead to chaos and inefficient incident management
  • The process of reporting and handling incidents is time-consuming and prone to human error
  • In addition, notifying the right people about incidents is often inconsistent and delays response times

Solution

  • The template can be used to create a custom app that can be quickly adapted to individual requirements thanks to Simplifier
  • The result is a clear and fully responsive app for managing all incident reports in a company
  • Integration with Microsoft Azure and Teams makes it possible to send notifications directly via Microsoft Teams to share important information immediately

Impact

Central fault management.

All incidents can be efficiently recorded and managed in one central location. This improves fault management processes, shortens response times and increases customer satisfaction. The app can be implemented quickly and easily with the help of ready-made components.

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