Sales

Extension SAP Sales & Service Cloud (C4)

Problem

Contract management becomes an organizational ordeal for the parent company with its many trading partners and their branch companies, because extensive updating tasks have to be carried out manually when changes are made
The department responsible for this initiated the search for a central integration solution for the digitalization of contract management
The CRM system in use is SAP Sales & Service Cloud (formerly C4C), where customizations in the core are only possible by developers with special programming skills

Solution

With Simplifier, the data could be retrieved from the SAP Sales & Service Cloud via oDATA interfaces, changed on a low-code basis without complex programming work and written back again
In addition to fully automating the process, the Simplifier team has built a visually appealing, functional interface that can be used to search for an account, for example – the application then accesses the corresponding contract information in SAP CRM in the background, and the documents can then be automatically transferred to all branches

Impact

Side-by-side for rapid application development.

The example of automated contract data management makes it clear that business objects do not necessarily have to be writtenfor digitalization projects in the SAP ecosystem .
In the Simplifier Process Designer, the linking of connector calls could be displayed visually so that no one has to write Java Script code.