Sales

CRM app

Problem

Decentralized data sources lead to information being retrieved from multiple systems, resulting in an inefficient and fragmented way of working
Unstructured communication between the systems resulted in data silos, inconsistent information transfer and an increased likelihood of errors

Solution

The CRM app solves these problems by combining several modules such as BusinessPartner, CreateAppointment and FunctionalLocation in a single, centralized application and enabling automated communication between these modules and Outlook
It also offers optimized use on various devices and facilitates data entry with functions such as barcode scanning and error messages in the event of incorrect entries

Impact

Optimized data integration through automated communication.

This automation enables a smooth and fast exchange of information between different systems, which leads to a reduction in errors and delays. The centralized management of business partners ensures that appointments can be made quickly and the relationships between business partners are immediately visible.