Sales

Customer data management (S/4Hana and CDQ)

Problem

The customer data in the SAP system must be regularly and by employees updated and validated by by employees
Corporate Data Quality (CDQ) is already being used to data quality assurance, but there is no lacks an efficient platform with a user-friendly interface, to change and validate customer data
For example, the department employees have no possibility, independently mockups create and these to SAP developers for technical implementation developers for technical implementation, which would quality of the results

Solution

With Simplifier an app was developed that enables users to users, customer data in the SAP system (S/4Hana) to change and validate
With just one click all data is checked and the current current changes are displayed as a list
The data quality through the use of CDQ – the integration takes place via Apigee or Anypoint
The employee checks the validation result and approves specific changes to the customer data, so that these updated in the updated in the SAP system are updated

Impact

Manage customer data – quickly, easily and efficiently.

Simplifier can significantly increase the productivity of employees involved in data maintenance – the quality and up-to-dateness of customer data is continuously guaranteed thanks to the application. A specific set of rules also allows certain cases to be updated automatically, resulting in significantly higher data quality in the SAP system.