Administrative Processes

Digital Approval Workflow (DAW)

Problem

The previous approval process was paper-based and highly manual, which led to a considerable loss of efficiency
Orders were received by e-mail, then the order information had to be checked manually and an order confirmation created in the SAP system
This was then printed out, signed by hand by the person responsible, before being scanned and sent to the customer as a PDF by e-mail
This time-consuming process led to long processing times and a lack of transparency in tracking the status of orders

Solution

With Simplifier, a user-friendly app has been developed that completely replaces and digitizes the previous paper-based process
The order confirmations are automatically updated every night from the SAP system; alternatively, manual entries can also be created
Thanks to the integrated workflow, employees can always see the current status of the approval process , confirm or withdraw approvals and open important documents from SAP directly in the app
Email notifications can also be sent directly from the app

Impact

Digital approval processes – faster, more secure, paperless.

By integrating the SAP data into the workflow, the status of the approval process is clearly displayed at all times. By creating a log, it is possible to seamlessly track who carried out which steps in the process and when. This increases transparency and enables faster reaction times thanks to the central overview.