HR

IT requirement requests

Problem

Due to the digitalization of all areas of work, the demands on IT are increasing enormously – new apps or sometimes complex adaptations of existing applications are constantly needed
A paper-based approval process is counterproductive in this dynamic environment and makes it difficult to keep track of the large number of projects and responsibilities
In addition, the high workload requires intensive communication at all levels, which is also time-consuming if the workflow is not digitized

Solution

The IT Demand Approval App makes it possible to create requests for IT projects or change requests and to receive uncomplicated feedback from those responsible, who are automatically notified of the request by e-mail.
The department-wide dashboard provides an overview of all requests including all relevant data
The form itself changes dynamically depending on whether it is a project or a change request – various logical checks are also carried out, e.g. regarding the correct date entry

Impact

Simple creation and editing of IT feeds.

The IT Demand Approval App speeds up the approval process for IT requests by providing a central processing option and point of contact. This allows quick decisions to be made with significantly reduced administrative effort. Overall, the app increases transparency and provides a quick overview of projects and their status.