Intershop and Simplifier: Optimal Integration through Low-Code

Creating a convenient shopping experience is critical for online retailers. The customer experience and interaction with the store must run smoothly. To achieve this, the diverse processes in the background must function flawlessly. An important prerequisite for this is the seamless integration of the necessary systems. In order to optimally design this component, Intershop has decided to deploy Simplifier and uses the low-code platform as an integration hub.

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Intershop Communications AG, a pioneer of digital transformation, was founded in 1992 and has since been regarded as one of the world’s leading companies in this industry. The company has made it its business to accompany leading manufacturers and wholesalers on their way into the digital revolution. With its innovative, cloud-based e-commerce platform, Intershop enables B2B companies to strengthen their digital presence and create a consistent, positive customer experience. This approach helps to sustainably increase online revenues and strengthen customer relationships. With more than 30 years of experience in digital commerce and a global presence, Intershop has established itself as a trusted partner that helps companies digitize their sales in innovative ways.

Launch of the cooperation

The need to optimally solve the challenges often associated with integration processes drew Intershop’s attention to Simplifier. The platform’s capabilities were well known within the company. On this basis, the company decided to examine the possibilities that Simplifier could offer in the area of integration. In particular, the possibility of optimizing this complex process with the help of a low-code platform met with great interest.

“With the Proof of Value, we were not only able to check the technical aspects of the platform, but also get to know the Simplifier team. The technology and the team convinced us: top technology, excellent know-how and a cooperative, congenial working relationship.”

Nils Breitmann, Principle Enterprise Architect, Intershop

This was followed by a trial of Simplifier and a successful proof of value a short time later. During the trial, excellent integration results were achieved using the low-code platform. These positive results led to the decision to implement the Simplifier platform.

In addition, Simplifier convinced with clear framework conditions: The transparently structured licensing model, fixed contact persons and the local proximity, which enables on-site meetings, strengthened Intershop’s decision to cooperate.

Mutual successes and opportunities for the future

Shortly after the start of the collaboration, the Simplifier platform was successfully implemented in the Intershop Integration Hub. The low-code platform thus enables the seamless connection of ERP and CRM systems as well as supplier companies and other system of record sources to Intershop’s commerce system. The Intershop team used the community and in particular the virtual course offering of the low-code provider, to familiarize themselves with the platform and ensure smooth processes.

“We quickly found our way around and were able to try out a lot on our own right from the start. Simplifier opens up many possible applications for our team – we won’t run out of ideas anytime soon.”

Nils Breitmann, Principle Enterprise Architect , Intershop

“The collaboration with Intershop is characterized by teamwork and creativity. We are pleased that we can simplify the topic of integration with our low-code platform. At the same time, we are discovering more and more synergies within the collaboration, from which both our customers and Intershop’s customers can benefit. We look forward to exploring this path further together.”

Florian Rühl, Management Board , Simplifier

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